Complete guide on how to transfer indosat credit to fellow users
Every user of this indosat provider sometimes does not understand very well how retouch, verification and transfer of credit indosat to other users. In fact, the provider has provided this feature to facilitate communication over the phone.
This credit transfer feature is really very useful, especially when you need temporary credit to keep in touch. However, there are some requirements to be able to use the feature. Thus, not all users can transfer credit.
If it is found not to meet Indosat’s requirements and conditions, it can be found that the credit transfer request to other users cannot be processed. Therefore, users can contact Indosat customer service if they have problems with the feature.
Terms and Conditions to be able to use the credit transfer feature
In fact, all users have the right to use the shipping credit feature provided by the provider. It is that managers of providers like Indosat certainly apply some terms and conditions to users to use this feature.
Thus, users are required to comply with the applicable terms and conditions to use the credit transfer feature. The first terms and conditions, the Indosat card has been used for at least 180 days before using Indosat’s credit transfer feature.
And then, the grace period of the card is still at least 30 days ahead. Second term and conditions, there is a minimum limit for single requests for credit transfers.
The indosat provider itself stipulates that the minimum credit transferred is R$ 5,000. If you submit a credit transfer under 5,000 Rp, indosat will not process the request sent. And then, there is a fee charged to the user for a one-time credit transfer of $600 per transaction.
In the third term and condition, the remaining credit of the sender must be above R$ 5,000. This means that when you send credit to other users, the remaining credit you have must be above $5,000. For example, you have a credit of $100,000.
You send credit to other indosat users in the amount of Rp. 10,000. Thus, the credit transfer process is declared successful because it is in accordance with the applicable terms and conditions. Additionally, the transfer credit from other users does not increase the active period of the initial indosat package used.
Indosat credit transfer method for fellow users
Once you know the terms and conditions of use of the credit transfer feature, then you can try it immediately. Note that there are 2 credit transfer methods that can be used by indosat provider users.
Thus, you can choose one of the 2 methods provided by the provider. So here are 2 methods of transferring credit to other indosat users that you can use. Among them are the following:
- Credit transfer via short message (SMS)
The first method of credit transfers to other Indosat users can be done by short message or SMS. The method is also very easy. First, open the short message (SMS) menu.
Use the message format for credit transfer, type Credit Transfer (space) The desired indosat number (space) is the amount of credit to be transferred. For example, Credit Transfer 08560492xxx 15000.
Then send the indosat credit transfer message format to number 151. After that, press send message. Wait a few moments until you get an SMS reply. You will receive a credit delivery token code.
Then reply to the message with the OK format (space) the token code obtained for the number 151. Wait a while until the credit transfer request is answered by the indosat provider.
- Credit transfer via USSD Call
Now , indosat credit transfers can be made through USSD calls. There are two types of credit transfers via USSD calls, i.e. for Indosat prepaid and postpaid providers. For prepaid indosat users, please do the following steps.
First dial *123 *151# and then press the call button. Then press the number 1, then press reply. Please enter the desired number. Then enter the transferred nominal credit. After that, press the number 1 to confirm the credit transfer.
For postpaid users, the first step is to dial *123 *7*1*6* 1# and then press call. Then press the number 1 to confirm the credit transfer. Please enter the destination number. Then also enter the amount of the transferred credit. After that, press the number 1 to confirm the number and the nominal credit transferred.
Limit on use of indosat credit transfer feature for other users
Indosat providers certainly limit users to using the credit transfer feature. when you have passed the credit transfer limit specified by the provider, then the request to send credit to other users cannot be processed.
Indosat users can only transfer credit with a total accrual of about 200,000 Rp. You are free to request credit to other Indosat users multiple times.
Is that the total accumulated request for sending credit should be less than R $ 200 thousand. If it has crossed the threshold, then the indosat credit transfer request cannot be processed by the provider. Therefore, you should be wiser when using this feature. The goal is for you to help other users who need emergency credit.
How to overcome the failure to use the credit transfer feature
The possibility of a failed credit transfer transaction to other Indosat users may occur. There are several things that cause the request you send cannot be processed by the provider. This is, of course, very disturbing. Remember, the person we sent this emergency credit to is in a lot of need.
If the indosat credit transfer is declared unsuccessful or unsuccessful, even if it is in accordance with the applicable terms and conditions, then you can contact Indosat customer service. It is very easy to be able to connect with this customer service from Indosat Ooredoo.
First, you can contact the call center via the interactive telephone by phone (021) 30003000 (for landlines) or by 100 and 185 (smartphone users). Indosat’s call center number is active 24 hours. So you can contact the call center when you have problems.
In addition, you can also send direct messages (DM) via Twitter on your IndosatCare account. Please convey the complaints you experience, such as the lack of credit transfer to other users.
In addition, you can also contact customer service through Facebook at Indosat Oredoo. And finally, you can file complaints related to indosat credit transfer issues through the app. Indosat Oredoo’s MyIm3 app caters to all customer complaints, such as failed credit transfers.
MyIm3 app customer service is also active 24 hours in 7 days. Therefore, you can immediately report all experienced issues through the MyIm3 application call center. In this way, all problems can be resolved immediately by indosat customer service.
Sometimes some people without credit in an emergency. For this reason, Indosat provides a credit transfer feature to other users. There are several terms and conditions for using the feature. After that, find out how to transfer indosat credit to other users.