Halo Card Call Center Gives You the Information You Need
Telkomsel is Indonesia’s largest provider of the best service, including the Halo Card Call Center. The service is provided in a variety of ways or media for the convenience of the user. We hope that the various obstacles or information you need can be provided quickly and easily.
There are many Telkomsel users and some have been used for many years, but it turns out. It turns out that there are still some customers who are struggling when using call center services for a variety of reasons. Loyal users or new customers need to understand how to contact CS and what the benefits are.
The Halo card call center is necessary for customers to obtain a variety of important information. The information obtained is more accurate because it comes from the Telkomsel company itself. Therefore, it does not take time because it is reliable, clear, and the response given is also very fast.
Information about Halo Telkomsel cards at a glance
Maybe you’re familiar with the Halo card owned by Telkomsel, the largest provider company in Indonesia. The type of service offered is actually a little different because it’s either postpaid or you use the first payment later. For more information on how to get to know your Halo card, see our short review below.
- What is a Halo Card?
Kartu Halo is a postpaid network service that Telkomsel provides for all its loyal customers. Not only can it be used for 24 hours, but it can also be used on a variety of networks of 2G, 3G, 4G and the latest ready 5G. There is also a Halo Card call center service that you can use to find official information.
- How to pay your bill
Since the payment system is postpaid, you can use it first and get paid later. At the end of each period, you will receive an invoice in detail and according to usage. There is a large choice of payment methods via ATM, Internet Banking, My Telkomsel, GraPARI, Indomaret, Alfamart, LinkAJA, MyGraPARI and others.
- Halo Card Customers
The Halo Card call center often has questions about who can be a customer. Anyone can register as a new customer or a former Telkomsel user. The condition is that it must be done to the basi with supporting data such as KTP, KK or East Sea other necessary data.
- How to register to become a customer
Information about how to register is often sought after because they are interested in becoming a customer. Registering for a Telkomsel registration channel such as GraPARI is not difficult. It can also be on other official channels such as Telesales, web-based Telkomsel and various partners offline and online.
Halo Card Call Center Number You Can Contact
The importance of the function of the Halo card call center is that you need to at least know the number you can contact. If you want to use the service at any time, it is stored in your contacts, so there is no need to be confused about searching again. Here are some numbers and guides on how to use the services of Telkomsel Kartu Halo.
- Special number for Telkomsel customers
Telkomsel customers can contact 188 directly at any time of the day, 24 hours a day, each day. Users who own a postcard card like Halo are not charged or completely free. However, users of prepaid cards such as Simpati, Loop and Kartu AS will be charged by Rp300/phone.
- Numbers for Frequently Asked Questions
If you have general questions or are not a Telkomsel customer, please contact us on 080 718 118 11. There are call rates such as local calls, so if you have a notorious cost, you don’t have to worry about it. You will be instantly connected to the Halo Card Call Center and will usually be able to ask questions.
- Numbers for International Users
In addition to the above two services, Telkomsel also provides special services to international customers. Customers can call from abroad where a special number is provided so that they are not charged at all (for free). Call +62 8110 000 333 and the service is open 24 hours a day.
- Non-phone number service
In addition to using your phone number, you can also use other services such as email. Here are some choices on how to contact your call center:
- Facebook: Facebook.com/Telkomsel
- Twitter: Twitter.com/kartuHalo
- Email: cs@telkomsel.co.id
You can also come directly to GraPARI during working hours to get complete information.
Examples of information a customer might ask when contacting a call center
Anyone can contact the Halo Card Call Center, whether they are already a customer or not. No matter what information you ask for, it will be answered as well as possible by our customer service. If you are confused about what information to receive, please refer to some examples of some of the customer’s questions below.
- Disability you are experiencing
If you encounter problems such as not being able to reach the numbers, you will have trouble registering your internet package or recording someone else’s pounds. You can then contact the CS immediately at various numbers as needed. That way, you will be able to overcome the interference immediately and feel comfortable when you use it again.
- Multiple ways to check
Information on the different verification methods can also be done to contact the Halo Card Call Center, for example, how to verify your own number, check your bill, confirm transactions, confirm offers and more. Don’t forget to take notes so you don’t have to constantly ask CS for the same.
- Latest promotions for users
Customers can also contact CS Services to get the latest profitable promotions. For example, there is a savings package promotion, which I’m sorry if you don’t use it to make your bill cheaper. Don’t hesitate to ask for an interesting promotion so you don’t miss it later.
Benefits of Using Halo Card User Call Center Services
The Halo Card Call Center is deliberately provided by Telkomsel in order to provide customer satisfaction. We hope that you will be able to contact this service to solve all the information and various obstacles. The abundance of benefits offered makes it impossible to explain everything, and below are some of the most important benefits.
- Complete and clear information
Finding information related to the card used can not be easy for a number of reasons and reasons. However, this service makes it easier, faster, and clearer to get the information out there. This is because the information obtained is provided directly by the company, not by other media.
- Issue or Resolved Issue
Professional and experienced customer service will help you overcome a variety of problems or obstacles. So, do not hesitate to contact the service because the problem can solve whatever it is. For example, you may not know the last transaction check, forget your own number, find it difficult to register, temporarily blocked cards and various other obstacles.
- You can submit a complaint.
We are always open to various criticisms, suggestions and complaints from our customers to maintain quality. There are a number of ways to contact the call center to file a complaint. So please be good at customer service, polite, clear and understandable in Indonesian to communicate.
In Indonesia, Halo Card users are already evenly distributed across a very large number and diverse regions due to the very good network. Special services are provided to improve the service and maintain customer satisfaction. Customers are free to contact the Halo Card Call Center if they need information or overcome various issues.