Currently, online fraud cases are increasingly prevalent, so customers are being asked to know Bukalapak’s call center. The growing number of customers, of course, should increase the likelihood of crimes being committed by third parties. From counterfeit goods to goods that do not arrive.
Therefore, customers should not hesitate to take advantage of the consumer call feature provided by Bukalapak. Consumers who collaborate with something like this can reduce the likelihood of cybercrime. So as a consumer it also plays an important role.
Who says the Bucalapak call centre is only used to complain about defective goods. You can transfer different types of complaints directly to the manager without having to think twice. The faster you move, the less likely things to happen.
Sometimes customers can also find flaws in the app as well as services that can be delivered directly to the manager. With a quick report like this, the manager will also fix the shortcomings more quickly. Feel free to use consumer calls because they can help you.
The 2021 Pokalapak call center number you should know
Anyone can contact bukalapak’s call centre to report complaints about products or stores. You just need to press the 021 5081 3333 button so you can contact Bukalapak customer service directly.
The department has confirmed several times the provision of pokalapak call center services , and this consumer can be contacted for 24 hours on seven business days. You play an important role in the ability to stop cheating.
On the cost issue, don’t worry, Bukalapak has teamed up with several telecommunications operators in Indonesia to maximize its services. So your call won’t be charged either from the center or network operator. It’s easy and cheap not to be a responsible customer.
There is a wide range of customer complaints that can be reported directly using this feature. From fraud cases to service interruptions from the center, you can report them directly and easily.
Although working hours are limited every morning until evening, bukalapak’s call center is still open forever. You should not be afraid as a consumer to make calls even if it is midnight.
In the next discussion, it will be discussed in more detail about the reports you can submit to customer service.
What can be reported in customer service
Bucalapak has provided a way for consumers to file various types of complaints including product defects for fraud from vendors.
Product defects are the most common complaints for customers. In general, product defects are highly recommended for kiosk owners. However, if such cases still occur often in procrastination, consumers can report them to the center.
Fraud is the main situation that consumers must report to the central party so that it can be dealt with immediately. There are already some cases of rogue whistleblowers deliberately deceiving consumers in different situations. No need to wait twice so you can contact the Bucalapak call centre directly.
Payment disturbances can occur from the bank or manager. Because it is directly related to consumer money, it should be reported immediately. Such problems usually occur due to load-laden central systems but can occur due to clearing from a bank.
Customers may sometimes be exposed to application errors and it is clear that the first solution is to connect to customer service. If this application interference occurs to you , it is highly recommended to contact the center directly through the number provided.
Don’t be afraid to get a call from Bucalapak.
As one of Indonesia’s largest e-commerce managers, Bukalapak is certainly very concerned about the safety and comfort of its customers. In some cases, the center may contact the consumer directly when there is a flaw in its account.
If you have a balance in Pokalapak and there is embarrassing consumption, Bukalapak will immediately confirm. This is because it is not uncommon for such suspicious transactions to occur because there are third parties abusing their access to your account.
To avoid losses and consumer complaints, Bukalapak will call directly. Feel free to pick up the phone or receive WhatsApp messages directly from the center. If the center contacts directly, see the name of Bukalapak and not a foreign number.
Consumers sometimes doubt this because it’s not the Bukalapak call center number used.
There are already many preventable cases because the center makes early calls on the customer number. If you turn down the call , it will make it difficult for the manager to resolve the problem. Also check your email because the center also sends email notifications.
Isn’t the manager’s effort too great to keep his customers safe and comfortable? As a consumer, of course , you must act collaboratively with the mitigation actions taken by the manager.
Get Whatsapp messages from Bukalapak that aren’t ignored
In addition to using a traditional phone network, the manager also has an official WhatsApp account. The attribute of the account is that it contains a blue selection mark indicating legitimacy. Never ignore WhatsApp messages from the manager because there are many functions.
It’s not just a matter of bonuses or discounts but it’s not rare for managers to notify suspicious activity from your account. When this happens, it means there’s a third party abusing the account. As the administrator in charge, Bukalapak will contact in different ways.
From traditional phones, emails and WhatsApp messages so you don’t miss any important event. Usually if you have made a transaction in a store that has a problem, the manager will call.
Managers are so concerned about the safety of their consumers that the slightest problem is dealt with immediately. Accounts with balance in the open wallet usually have the ability to receive a direct message from the manager to perform a confirmation activity.
It may seem very annoying and annoying, but this is for the safety and comfort of consumers. It’s best to get an early message before anything untoward happens to your account.
After learning this information, of course, you will understand more and more about how management customer service works. Bukalapak’s call center service is always open if you have any unanswered questions.